We pride ourselves and strive everyday to be the best, we want to deliver a level of service to our client which is Outstanding.
Well, Quality Home Care is a privately run care provider, we have no shareholders, absolutely everyone in the company works together as a team.
By working as a team we communicate better.
Everyone here works on the ground too. All of us work in the actual care provision. By doing this we all know our clients and there wishes and have the ultimate understanding of how care is delivered to you.
You the client are the most important part of the company to us and we want to deliver a level of service which is outstanding.
On our most recent QA survey Jan14 we had arrived at our visits on time for 98% of our visits even when we faced floods.
We do this by having the right people doing the right Job and working as a team together.
Our clients receive regular reviews and have lots and lots of ways they can make choices and are encouraged to do so.