Clients Voice

What is Client’s Voice?
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Clients Voice is a form for clients or families to give suggestions or raise a point about someone’s Care. The submitted forms are always reviewed and if action is needed it will be taken within 7 days. The voice of the clients is a invite to help us deliver the highest standard of support and care. They can be submitted confidentially or openly which supports clients in improving their care plans and can easily make choices.

 

Why do you need this?

 

Although we develop your care or support plan with you the client plus any advocate you wish, it just gives an extra measure to enable you to make a change.

We frequently review our clients care plans and welcome choices and in every care plan there are feedback forms.

But by completing and submitting this form it helps us to deliver your support the way you want.
We always listen – by telling us you are helping us.

We can’t change something if we don’t know! This could be anything from a worker

preference to a visit time to a task.quality home care clients voice

 

Why should I bother my support is ok?

 

We will gain a greater level of understanding and insight into wishes. This enables us to deliver care or support in the way it works best.

 

Family and professionals’ voice..

 

Clients are able to view live current staff attendance and who’s due as well as live service outcomes, budgets, and costing. In their own secure client portal.

 

Family and professionals voice

 

Clients are able to view live current staff attendance and who’s due as well as live service outcomes, budgets, and costing. In their own secure client portal.

 

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Clients voice

What is Client’s Voice?

 

Clients Voice is a form for clients or families to give suggestions or raise a point about someone’s Care. The submitted forms are always reviewed and if action is needed it will be taken within 7 days. The voice of the clients is a invite to help us deliver the highest standard of support and care. They can be submitted confidentially or openly which supports clients in improving their care plans and can easily make choices.

 

Please find the Feed back form here

 

Why do you need this?

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Although we develop your care or support plan with you the client plus any advocate you wish, it just gives an extram

easure to enable you to make a change.

We frequently review our clients care plans and welcome choices and in every care plan there are feedback forms.

But by completing and submitting this form it helps us to deliver your support the way you want.

We always listen.

By telling us you are helping us.

We can’t change something if we don’t know! This could be anything from a worker preference to a visit time to a task.

Why should I bother my support is ok?

We will gain a greater level of understanding and insight into wishes. This enables us to deliver care or support you or your client in the way it works best.

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